Privacy, PAIA & terms.

Privacy notice

Tshitangano Attorneys Inc ("the firm") processes personal information in accordance with the Protection of Personal Information Act 4 of 2013 (POPIA). This notice explains what we collect through this website and how we use it.

What we collect. When you send an enquiry or subscribe to insights, we receive the details you give us: your name, email address, telephone number, the type of matter and your message. We do not use advertising or tracking cookies on this website.

Why we use it. Only to respond to your enquiry, to assess whether we can act for you (including conflict checks), and, if you subscribed, to send you our insights. We do not sell or share your information for marketing.

Who processes it. Enquiries are delivered to the firm by email through a form-delivery service acting on our instructions. Once you become a client, your file is governed by our engagement terms and our information security policy.

• All client files and data are classified as confidential by default.
• Access is limited to attorneys and staff with a need to know.
• Client documents are exchanged through an encrypted portal, not unencrypted email.
• You will be notified within 72 hours of any confirmed data breach that affects you.

How long we keep it. Enquiries that do not become matters are deleted within twelve months. Client records are kept for the periods the law and the Legal Practice Council's rules require.

Your rights. You may ask to see, correct or delete the personal information we hold about you, or object to its processing, by writing to our Information Officer, Tshifhiwa Tshitangano, at tshifhiwa@tshitanganoattorneys.co.za. You may also complain to the Information Regulator (South Africa) at inforegulator.org.za.

PAIA manual

The firm's manual under section 51 of the Promotion of Access to Information Act 2 of 2000 describes the records we hold and how to request access to them. It is available free of charge on request from the Information Officer at tshifhiwa@tshitanganoattorneys.co.za or at either of our offices.

Terms of use

The content on this website is general information about South African law at the date of publication. It is not legal advice and should not be relied on as such. Speak to an attorney about your own circumstances.

Using this website, or contacting us through it, does not create an attorney-client relationship. That relationship begins only once we have confirmed in writing that we will act for you. Please do not send confidential information through the website before then.

The content, design and marks on this website belong to Tshitangano Attorneys Inc, except the photographs credited below. Links to other websites are provided for convenience; we are not responsible for their content.

Image credits

Photographs are used under Creative Commons licences from Wikimedia Commons.

• Johannesburg skyline at sunset: Frankbel, CC BY-SA 4.0
• Palace of Justice, Church Square, Pretoria: Cvanrooyen, CC BY-SA 3.0
• Legal contract and signature: Blogtrepreneur, CC BY 2.0
• Jacarandas in Olivier Street, Pretoria: JMK, CC BY-SA 4.0
• Jacaranda City, Tshwane: South African Tourism, CC BY 2.0
• Soutpansberg sunset: WernerEssie, CC BY-SA 4.0
• Litigation and civil trial practice law books: Tony Webster, CC BY 2.0
• Cityscape, Johannesburg: South African Tourism, CC BY 2.0